Shipping policy
Shipping Policy
Processing time:
Orders are processed within 2–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
Shipping rates and estimates:
Shipping charges for your order will be calculated and displayed at checkout.
International shipping:
We offer international shipping to various countries. Shipping charges for your order will be calculated and displayed at checkout. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Aevora is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Refunds, returns, and exchanges:
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at aevorashop@gmail.com with your order number and a photo of the item’s condition.